Frequently Asked Questions

Everything you need to know about shopping with Renova Fashion

What is the standard shipping time for orders?

We offer standard shipping which typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 days.

How can I return or exchange an item?

Renova Fashion offers a 30-day return policy. Items must be unworn, unwashed, and have original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

How do I know which size will fit me best?

Each product page includes a detailed size guide with specific measurements. We recommend comparing your body measurements to our chart to ensure the perfect fit for your silhouette.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout.

Are your materials sustainably sourced?

At Renova Fashion, we are committed to ethical production. 70% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainability by 2026.

Can I track my order once it has been placed?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.